A regional roadmap for improved town services

A regional roadmap for improved town services

(Hartford Business Journal-Other Voices, 6/12/17)

Recently, Hartford Business Journal featured an opinion piece (“State, local leaders have chance to reinvent CT government,”) from Bruce Carlson, head of the Connecticut Technology Council, calling for a regional effort to increase technological efficiencies in the state and introduce municipal and state officials to technologies to help them save money.

The Capitol Region Council of Governments (CRCOG) and the Connecticut Center for Advanced Technology Inc. (CCAT) wholeheartedly agree. We want to share what has been done so far and highlight the opportunities ahead for using information technology to help our state’s communities grapple with challenging financial times.

Several years ago CRCOG conducted a study with towns that identified eight areas for greater productivity in back-office information technology service sharing. As a result of the study, CRCOG partnered with CCAT to accelerate updated technology adoption in many towns across the state. As part of the Connecticut Municipal Opportunities for Regional Efficiencies (MORE) Commission’s Demonstration Projects, CRCOG established five new IT services pilot programs in 32 towns.

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