Making lots of fixes? Problems not going away? Attend & understand why!
Presented by: Tommy Davis

We suggest that you develop the ability to understand and address root cause as it is essential to the process of implementing real and lasting improvement, yet teams as well as individuals frequently go straight from problem to solution. That is not to say that it might not be necessary to deal with symptoms that are urgent problems.  If your arm is bleeding, you must take care of that now. However, unless the root cause is found (what cut your arm as you walked through that doorway) and dealt with, the probability of recurrence of the symptoms is very high. This one-day workshop is intended to cover a number of different tools and strategies so you can dig beyond the obvious to finding the underlying root cause and solution methodologies for addressing those issues.  You will experience both short lecture segments and hands-on activities that illustrate the concepts or techniques.

Areas you will explore :

• A roadmap for your Root Cause Analysis
• Developing "Why?" and "Because" Statements
• Boundaries - How Far Do You Go?
• Cause and Effect Diagrams
• Measurement/Pareto Philosophies
• The Application of an Interrelationship Digraph
• Tree Diagram for Cause Expansion
• The Plan, Do, Check, Act Cycle (PDCA)
• Typical Rocks You Might Hit as You Dig