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Hear Wally Hauck Speak on Trust!
An Engaged Workforce:
Building a Team for Results with Trust, Freedom and Accountability
The very complexity of the new competitive world requires continuous information exchange among its units; the expansion of competition into a global economy has created the need to understand and adapt more quickly to trends and techniques which may take place half a world away.
Successful managers have adopted many different kinds of technology to stay on top of the enormous volume of information they must assimilate. Successful leaders must increasingly seek more efficient ways to access timely, complete and accurate data. Without the latest technology, competitive advantage will suffer, and this applies to the management of people as it does to every other aspect of business.
The key asset of successful firms is inside the skulls of their people. After all leaders are continuously espousing the platitude that “People are out most important asset”! Operations require diverse and continually evolving skills, and workers are therefore less and less interchangeable. Employee turnover has to be reduced to a minimum to protect the knowledge inside the heads of these highly skilled employees.
Successful leaders and successful firms must increase their capacity to acquire, generate, distribute and deploy knowledge strategically and operationally by creating environments that enable their people optimize brain-power. To achieve this, successful leaders and successful firms encourage workers to take initiative, come up with new ideas and, even if necessary, to “throw away the rule book”. Only fully engaged employees are able to accomplish this effectively and efficiently.
Creating a highly effective organization that can adapt and compete requires that we capture and utilize the motivation and engagement of all employees. To do this, we must be on the cutting edge of “management and leadership of people” technology – and to be at least as conversant with those tools as we are with our customer databases. We must capture every mind and heart just to stay competitive.
This workshop provides participants with the opportunity to “upgrade” their people management technology (including techniques in the performance appraisal process). We have outgrown the typical Performance Appraisal process, and it is as unproductive to our ability to attract and keep an engaged workforce as trying to run the latest version of Windows on a 10 year old computer.
Wally Hauck, the Team Building Consultant and Coach, explains why freedom, trust, and accountability can create a higher level of performance and deliver more of what CEO’s are looking for from the workforce of the future. CEOs want results. They want the key measures to improve and they want productivity and profitability. They want people to be committed and they want full engagement where employees are putting in the extra effort without being asked. CEOs want the organization to be both effective (do the right things) and efficient (do them at the lowest cost and in the fastest way possible).
CEOs also want to have a sense of control yet they want people to be active to solve problems and they want their people to take reasonable risks to try new approaches that will generate more results or to reduce costs significantly. Only engagement can deliver all these beneficial characteristics.
Wally draws the distinction between the two leadership strategies of “influence” and “control”. He explains how most leaders waste time trying to manage individual behaviors instead of spending valuable time creating an environment of engagement, motivation, trust, accountability, and results so people can manage themselves.
In this session participants will learn:
- Key factors for creating a culture of high performance and engagement and how to implement them
- How to identify barriers that prevent engagement and take action to remove them
- How elements of the current Performance Appraisal Process can prevent engagement and what to do instead
- How to create a culture of trust and accountability without threats or bribes
- How the process has worked in numerous private and public organizations
- A specific plan of action they can implement when they return to the workplace
About the Instructor:
 
CQC is pleased to have Wally Hauck conduct this special session. Wally is a Team Building Consultant who helps leaders to bring out the best in people. Organizational problems often appear, on the surface, to be “people problems”, when in fact, the real problems are actually the organization’s underlying broken internal systems.
Wally’s talent is working with leaders to help them think in terms of systems and to realize how the broken processes have manifested themselves as people problems. People problems cost time and money and create drama. Wally is a catalyst to eliminate frustration, turn conflict to profit, reduce costs, and improve productivity while improving morale.
Relationships, trust and loyalty are more important now than ever before because the real value of an organization lies in the minds of the employees and their ability to solve problems. Wally helps leaders create an environment of trust, knowledge, and quality improvement. Wally wants leaders to use influence rather than control to move the business goals of the organization forward. If leaders do this, ultimately, everyone wins.
Wally is a Certified Speaking Professional or CSP. The Certified Speaking Professional (CSP) designation, established in 1980, is the speaking industry's international measure of professional platform skill. CSP is conferred throughout the International Federation for Professional Speakers only on those who have earned it by meeting strict criteria.
Wally has a Bachelor of Arts degree in Philosophy from the University of Pennsylvania; and an MBA in Finance from Iona College
. His book Blueprint for Success provides ideas that can help leaders unlock their potential, remove metal blocks to success, and provide new insights to accelerate positive change. Wally’s chapter, The Power of Influence: 7 Secrets for Successful Leadership, provides leaders with insights to create an environment of trust, continuous learning, and employee loyalty. Wally has worked with dozens of firms and government agencies in the last decade.
In addition:
- President National Speaker’s Association Connecticut Chapter 2008-2009
- Past President of American Society for Training and Development, Fairfield County CT Chapter
- Past President of American Society for Training and Development (ASTD), Fairfield County CT Chapter
- Past Member of the Board of Directors of the Bridgeport Chamber of Commerce
- Past Member of the Board of Directors for Bridgeport Rotary
- Past Board Member for Literacy Volunteers of America
- Speaker for The American Society of Quality at national conventions
- Speaker for The International W. EDWARDS DEMING INSTITUTE
THE NINTH ANNUAL RESEARCH SEMINAR and Author for the Research Paper: “THE WHITE FLAGÔ: a Predictable Method to Build a Culture of Trust and Accountability.”
- Speaker for the W. Edwards Deming Institute Annual Conference
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